Customer FAQ

1. What products do you offer in your Nepali grocery store? We offer a wide range of authentic Nepali products, including various spices, herbs, lentils, rice, flours, pickles, snacks, frozen foods, and ready-to-cook meal kits. You can find popular Nepali brands as well as traditional products sourced directly from Nepal.

2. Are your products imported from Nepal? Yes, we take pride in sourcing our products directly from Nepal to ensure their authenticity and freshness. We maintain a strong connection with trusted suppliers and strive to bring the flavors of Nepal to our store in Sydney.

3. Do you have fresh produce available? Yes, we offer a selection of fresh vegetables and fruits commonly used in Nepali cuisine. Our stock may vary depending on seasonal availability and customer demand.

4. Can you help me find specific Nepali ingredients for a recipe? Absolutely! Our knowledgeable and friendly staff is always ready to assist you in finding the right ingredients for your Nepali recipes. Feel free to ask for recommendations or information about any product.

5. Are there any special discounts or loyalty programs for regular customers? Yes, we value our loyal customers, and we offer special discounts and loyalty programs to show our appreciation. Be sure to inquire about our loyalty program during your visit.

6. Can I purchase Nepali sweets and desserts from your store? Yes, we have a selection of mouthwatering Nepali sweets and desserts available. Indulge in the deliciousness of traditional treats like rasgulla, laddu, and more.

7. Is there a way to place orders online or for home delivery? Yes, we understand the convenience of online shopping, and we offer an online platform for you to place your orders. Home delivery options are also available within our delivery radius. Check our website for more information.

8. Are there any special Nepali festival-related items available? Certainly! During major Nepali festivals like Dashain and Tihar, we curate special packages and offer festive-related items to help you celebrate these occasions in an authentic manner.

9. Can I find Nepali kitchenware or cookware in your store? Yes, we stock a limited selection of Nepali kitchenware and cookware to complement your culinary needs and preferences.

10. Do you host any events or cooking classes related to Nepali cuisine? Yes, we occasionally host cooking classes and cultural events that showcase the richness of Nepali cuisine and traditions. Follow our social media pages or check our website for event updates.

At our Nepali grocery store in Sydney, we are committed to providing you with an exceptional shopping experience while bringing the flavors of Nepal closer to your home. If you have any more questions or inquiries, don't hesitate to ask our friendly staff. We look forward to serving you!

 

For any other queries please send email : info@nepalipasal.com.au

or call  02 9603 4760

 

Thank You